Write a 1,050- to 1,400-word paper, including the following attributes:
- SWOT analysis, including a SWOT chart
- Identify opportunities (either product or service) that could improve the customer experience.
- Strategy evaluation
- Define strategic tasks.
- Assess the industry’s capabilities.
- Identify the barriers to strategy implementation.
- A response to the following:
- Based on the SWOT analysis and strategy evaluation, what are some creative actions the industry can pursue to include innovation as a component of their strategy?
