The two attached essays (Nicoles-Summary and Anns-summary) are different responses to the following question:
“Review the Root Cause Analysis page of the Systems Thinking website to learn more about conducting a root cause analysis. Using the “Root Cause Analysis Template,” conduct a root cause analysis of the situation described. Post a summary of your analysis, findings, and actions to the discussion board”.
Peer review each of the attached essays and provide appropriate feedback in two paragraphs for each respectively.