Identify the most significant change failure that was made in one of the organizations.

1.Chapter 1 of the Palmer textbook presents change management as both a creative and rational process. Provide at least two examples of how the change process is both a creative and rational process using the change stories presented in Chapter 1 of the Palmer textbook. (Chapter 1 is attached)

2. From the change failure in Chapter 1 identify the most significant change failure that was made in one of the organizations. Fully explain your answer.