Explain the role of conflicts within groups and Communication problems among group members.

Week One

I will be looking at an organization in the field of waste management. I will be looking at the following:

Interdependent and Common Goals

According to Losh (2011), “Interdependent goals require the coordinated efforts of at least two people working together to achieve them. These goals imply a division of labor so that each member has a unique, specific specialized task.” There are several departments within a solid waste company that have to work together for the common goal of the organization. You look at the Supervisor who works directly with the dispatcher to establish certain routes. The dispatcher must work with the driver to assign specific routes for that particular day.


Losh (2011), states that, “group cohesiveness as a sense or spirit of group unity collectively held by the membership, that is, as a group property, rather than some mathematical function of individual score.” Each facility must work as a cohesive group to make sure that the trash and recycling is picked up each and every day for their specific assigned service area. If this is not done the company can face significant fines.

Direct Interaction Among Members

Direct face to face interaction is preferred but not required in the industry. Many times the driver may have the same route each week and would only need to speak with dispatch over two way communication if there is a change or addition the assigned route for that day.

Final Paper

Focus of the Final Paper

In Week One, you will choose a generic organization (manufacturing plant, hospital, etc.). Assume that you are a hired consultant for this organization. You have been asked by the president of the organization to prepare a background paper on the results of your research and to make recommendations to improve group productivity in the organization.

Your research has identified the following problems:

Role conflicts within groups

Communication problems among group members

Lack of cohesiveness in groups with diverse members

Excessive intergroup conflict

In an eight to ten-page paper, include the following:

Introduction – clear explanation of the type of organization

Explanation of how each problem could impact a group’s productivity (use examples to illustrate points)

Recommendations to resolve each problem

Suggestions, based on your knowledge of group dynamics, for a company-wide training program on best practices for group productivity


Writing the Final Paper

The Final Paper:

Must be eight to ten double-spaced pages in length, and formatted according to APA style as outlined in the Ashford Writing Center.

Must include a title page with the following:

Title of paper

Student’s name

Course name and number

Instructor’s name

Date submitted

Must begin with an introductory paragraph that has a succinct thesis statement.

Must address the topic of the paper with critical thought.

Must end with a conclusion that reaffirms your thesis.

Must use at least six scholarly sources.

Must document all sources in APA style, as outlined in the Ashford Writing Center.

Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing Center.