The Rocky Road to Patient Satisfaction at Leonard-Griggs on Page 291 in the Olden Text
Submit a one to two page paper answering the following questions
1- What kinds of HCOs are evident in this case?
2- What kinds of Healthcare management jobs are evident in this case?
3- Explain how jobs and work are being redesigned in this case. What new assignments are being made and to which job? What additional support or resources are necessary to support this change in assignment?