Describe tracking metrics to determine whether your recommended strategies and programs are effective.

1. Describe the business situation, including the macro-environmental and micro-environmental conditions facing the organization.

2. Develop the problem statement: the opportunity or threat facing the organization.

3. What alternative strategies and programs would you consider to deal with the opportunity or threat to the organization? Present each alternative in sufficient detail to give the reader an idea of why it may be beneficial.

4. Recommend one or more of the alternatives you have identified. Inform the reader of your reasons for these recommendations.

5. Describe tracking metrics to determine whether your recommended strategies and programs are effective. Be sure to include both intermediate metrics and conclusive metrics to guide management’s redirection of ineffective strategies.

6. Summarize what you have learned from your critical analysis.

You are encouraged to do external research on the industry or the company as a context for your analysis. Your report must include the focal reading plus at least three references (cannot use company’s website or Wikipedia).

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