After your initial post, discuss the following:
- Among other decisions an operations manager makes, the one pertaining to capacities is the most critical. Why is it considered a critical decision? Which area do you think is more challenging as it pertains to capacity planning? Make sure your answer addresses the productivity aspect as well as the uncertainty element.
- Briefly describe how uncertainty affects capacity decisions.
- Why is capacity planning for a service more challenging than it is for a goods producer?
- How do capacity decisions affect productivity?