Among other decisions an operations manager makes, the one pertaining to capacities is the most critical. Why is it considered a critical decision?

After your initial post, discuss the following:

  • Among other decisions an operations manager makes, the one pertaining to capacities is the most critical. Why is it considered a critical decision? Which area do you think is more challenging as it pertains to capacity planning? Make sure your answer addresses the productivity aspect as well as the uncertainty element.
  • Briefly describe how uncertainty affects capacity decisions.
  • Why is capacity planning for a service more challenging than it is for a goods producer?
  • How do capacity decisions affect productivity?

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